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Política de Privacidad

Eminat Medical Center

Effective Date: September 29, 2026
Last Updated: September 29, 2026

Eminat Medical Center (“EMC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, requesting information, subscribing to communications, or using our online services.

This Privacy Policy explains what information we may collect through emc.health, how we use it, when it may be shared, and the choices available to you.

This Privacy Policy applies to information collected through our website and related digital communications. It does not replace Eminat Medical Center’s Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information (“PHI”) under HIPAA when applicable.

1. Information We May Collect

Depending on how you interact with Eminat Medical Center, we may collect information such as:

  • Name

  • Dirección de correo electrónico

  • Telephone number

  • Preferred language

  • Communication preferences

  • Information submitted through website forms

  • Appointment or service inquiries

  • Newsletter subscription information

  • Dirección IP

  • Browser and device information

  • Website usage and interaction data

If you voluntarily submit additional information through a form, message, or other communication, we may also receive that information.

Please do not submit sensitive medical information through ordinary website forms or email unless the form or communication method is specifically designed and identified for that purpose.

2. Medical Information and HIPAA

Information created, received, maintained, or transmitted by Eminat Medical Center in connection with providing healthcare services may constitute Protected Health Information under the Health Insurance Portability and Accountability Act (“HIPAA”).

When HIPAA applies, the use and disclosure of that information is governed by our HIPAA policies and our Notice of Privacy Practices, rather than solely by this Website Privacy Policy.

This Privacy Policy should therefore be read separately from any HIPAA Notice of Privacy Practices provided to our patients.

3. How We Use Personal Information

We may use information collected through our website and digital communications to:

  • Respond to questions and inquiries

  • Communicate with prospective or existing patients

  • Provide information about our medical services

  • Assist with appointment requests

  • Provide administrative or operational communications

  • Send newsletters and educational communications when appropriate

  • Provide information about events, programs, or community activities

  • Improve our website and digital services

  • Analyze website performance and usage

  • Protect our website, systems, staff, and users from fraud, abuse, or security threats

  • Comply with legal and regulatory requirements

We seek to use personal information only for legitimate purposes related to our operations, services, communications, and legal obligations.

4. Newsletters and Email Communications

Eminat Medical Center may send newsletters, educational information, organizational updates, community announcements, service information, and other email communications to individuals who have agreed to receive them.

Our newsletters may contain information from:

Eminat Medical Center
and
Eminat Research Group

A newsletter may therefore include general health education, information about Eminat Medical Center, clinical research education, organizational news, community information, and information regarding opportunities or activities associated with Eminat Research Group.

Receiving these newsletters is optional.

Information Used for Newsletter Distribution

For newsletter distribution, we intend to use only the information reasonably necessary to manage the communication, primarily:

  • Name

  • Dirección de correo electrónico

We do not intend to upload medical records, diagnoses, medications, laboratory results, treatment information, physician notes, or other clinical information to our newsletter distribution platform.

Email Service Providers

Eminat Medical Center may use third-party email service providers, including Constant Contact, to manage subscriber lists and distribute newsletters.

These providers may process information necessary to provide the service, including name, email address, subscription status, email delivery status, and interaction information such as opens or clicks.

Where required, Eminat Medical Center will use appropriate contractual, privacy, and security safeguards with service providers.

5. Consent to Receive Newsletters

Individuals may be asked to provide consent before being added to newsletter mailing lists.

For joint communications, our consent language may state:

I agree to receive newsletters, health information, organizational updates, and other communications from Eminat Medical Center and Eminat Research Group. I understand that I may unsubscribe at any time.

Newsletter consent is voluntary.

Declining to receive newsletters will not affect a person’s ability to receive medical care from Eminat Medical Center.

6. Unsubscribing From Email Communications

Every newsletter or promotional email sent through our email marketing platform will include an Unsubscribe option.

Recipients may unsubscribe at any time.

Once an unsubscribe request is processed, the email address will no longer be used for the applicable newsletter or marketing communications, except where retention of limited information is necessary to maintain the unsubscribe request or comply with applicable law.

Unsubscribing from a newsletter does not prevent Eminat Medical Center from sending communications necessary for treatment, appointments, billing, patient safety, legal requirements, or other permitted healthcare or operational purposes.

7. Information Sharing and Service Providers

Eminat Medical Center may use trusted service providers to support its operations, including providers that assist with:

  • Website hosting

  • Information technology

  • Cybersecurity

  • Email communications

  • Scheduling

  • Analytics

  • Payment processing

  • Customer or patient communications

  • Administrative services

These providers may receive information necessary to perform services on our behalf.

Where healthcare information is involved and HIPAA applies, Eminat Medical Center will use appropriate safeguards and contractual arrangements as required by law.

We may also disclose information when required to comply with applicable laws, regulations, court orders, subpoenas, governmental requests, or other lawful processes.

8. Sale of Personal Information

Eminat Medical Center does not sell medical records or Protected Health Information to advertisers or third parties for their independent marketing purposes.

We do not use patient medical information as a commercial mailing list.

If our practices materially change, this Privacy Policy will be updated accordingly.

9. Website Analytics, Cookies, and Similar Technologies

Our website may use cookies and similar technologies to support:

  • Website functionality

  • Performance

  • Security

  • Analytics

  • User experience

These technologies may collect information such as:

  • Dirección IP

  • Tipo de navegador

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • General website interaction data

You may be able to control certain cookies through your browser settings or through cookie controls provided on our website.

Disabling some cookies may affect website functionality.

10. Links to Third-Party Websites

Our website and newsletters may contain links to external websites, platforms, or services.

Eminat Medical Center does not control the privacy or security practices of third-party websites.

When you leave emc.health, we encourage you to review the privacy policy of the website or service you are visiting.

11. Information Security

Eminat Medical Center uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no internet transmission, email system, website, database, or electronic storage method can be guaranteed to be completely secure.

For this reason, sensitive medical information should be transmitted only through communication methods approved by Eminat Medical Center for that purpose.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purpose for which it was collected

  • Provide requested services

  • Maintain operational records

  • Comply with legal or regulatory obligations

  • Resolve disputes

  • Maintain security

  • Document communication preferences and unsubscribe requests

Medical records may be subject to separate retention requirements under healthcare laws and regulations.

13. Your Choices and Privacy Requests

Depending on the type of information involved and applicable law, you may contact us to:

  • Update your contact information

  • Correct inaccurate information

  • Ask how your personal information is being used

  • Change communication preferences

  • Unsubscribe from newsletters

  • Request deletion of certain information where legally permitted

Requests involving medical records or Protected Health Information may be subject to separate procedures under HIPAA and other healthcare laws.

14. Children’s Privacy

Our general website and newsletter services are not intended to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent, guardian, or legally authorized representative when required.

Healthcare information involving minors is handled according to applicable medical privacy and consent laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, vendors, legal requirements, or privacy practices change.

When we make changes, we will update the Last Updated date shown at the top of this page.

Material changes may also be communicated through the website or by other appropriate means.

16. Contact Eminat Medical Center

If you have questions about this Privacy Policy or our privacy practices, please contact:

Eminat Medical Center

EMC Miramar East
2501 Palm Avenue, Suite 112
Miramar, FL 33025

EMC Miramar West
14601 SW 29th Street, Suite 108
Miramar, FL 33027

Teléfono: (954) 360-8897
Website: emc.health

For privacy-related requests, please contact:

Privacy Contact: Javier Andrade
Email: Javier@eminat.net

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